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Terms of Service

Last updated: May 2, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and HireSA LLC ("HireSA," "we," "us," or "our"), governing your access to and use of the platform located at staging.hiresa.com (the "Platform").

By creating an account, accessing the Platform, or clicking to accept these Terms, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Platform.

2. Who We Are and What We Do

HireSA operates a direct-hire marketplace that connects South African professionals ("Candidates") with employers located anywhere in the world ("Employers"). HireSA's role is limited to facilitating introductions between Candidates and Employers.

HireSA is not a staffing agency, recruitment agency, employer, or employer of record. We are not a party to any employment, contractor, or service agreement entered into between a Candidate and an Employer. We do not employ, place, or assign Candidates. All hiring decisions are made solely by Employers.

3. Eligibility

To use the Platform, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Platform under applicable law
  • Provide accurate and complete information when registering

By using the Platform, you represent and warrant that you meet all of the above requirements.

4. Account Registration and Security

You must register for an account to access most Platform features. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access to your account at support@hiresa.com
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised.

5. Candidate Terms

5.1 Profile Accuracy

Candidates are solely responsible for the accuracy, completeness, and legality of all information included in their profiles, including qualifications, employment history, skills, and any documents uploaded. Providing false or misleading information is grounds for immediate account termination.

5.2 Profile Ownership and License

You retain ownership of the content you submit to your profile. By creating a profile on HireSA, you grant HireSA a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute your profile content on the Platform for the purpose of connecting you with Employers.

5.3 Profile Visibility

By activating your profile, you understand and consent that your profile information will be visible to registered Employers on the Platform. You may manage your profile visibility through your account settings.

5.4 Candidate Conduct

Candidates agree not to:

  • Apply for roles they are not genuinely interested in or qualified for
  • Misrepresent their qualifications, experience, identity, or availability
  • Contact Employers through means other than the Platform for purposes related to introductions made on HireSA
  • Use the Platform for any purpose other than legitimate employment-seeking

6. Employer Terms

6.1 Permitted Use

Employers may access the Platform to search Candidate profiles, post job listings, contact Candidates, and manage the hiring process. Use of the Platform is limited to legitimate hiring purposes.

6.2 Profile Use Restrictions

Candidate profiles and information accessed through HireSA are provided for the sole purpose of evaluating candidates for employment. Employers may not:

  • Re-post, share, reproduce, or distribute Candidate profile information outside the Platform without the Candidate's explicit consent
  • Use Candidate information to build databases or lists for purposes unrelated to a specific, active hiring need
  • Pass Candidate information to third parties, including other recruiters or platforms

6.3 Non-Discrimination

Employers agree to comply with all applicable employment discrimination laws in their respective jurisdictions. HireSA prohibits the use of the Platform to discriminate against Candidates on the basis of race, color, national origin, gender, age, religion, disability, sexual orientation, or any other characteristic protected by law.

6.4 Employer Responsibility for Hiring

Once an Employer makes contact with a Candidate through the Platform, the Employer assumes sole responsibility for:

  • Conducting its own due diligence, background checks, and reference verification
  • All employment decisions, offers, and negotiations
  • Drafting and executing employment or contractor agreements
  • Compliance with all applicable employment, labor, immigration, and tax laws in the relevant jurisdictions
  • Withholding, remittance, and reporting of taxes or other statutory obligations
  • Compliance with cross-border employment and payment regulations

HireSA accepts no responsibility for any of the above.

6.5 Employer Conduct

Employers agree not to:

  • Post fraudulent, misleading, or inaccurate job listings
  • Contact Candidates for purposes unrelated to genuine hiring needs
  • Harass, abuse, or engage in discriminatory conduct toward any Candidate
  • Circumvent the Platform to avoid subscription fees after being introduced to a Candidate through HireSA

6.6 Prohibited Job Listings

Employers may not post, and HireSA reserves the right to immediately remove, any job listing that:

(a) Involves adult, pornographic, or sexually explicit content or services.

(b) Requires the Candidate to purchase goods, transfer money, or handle financial transactions on behalf of the Employer or any third party, including but not limited to cryptocurrency transactions, wire transfers, gift card purchases, or check processing.

(c) Promotes or involves gambling, illegal drugs, hate speech, discrimination, harassment, violence, or any other activity prohibited by applicable law in the United States, United Kingdom, Australia, South Africa, or the Candidate's jurisdiction.

(d) Does not represent a genuine, active employment vacancy. This includes, but is not limited to, multi-level marketing (MLM) schemes, pyramid schemes, "be your own boss" or "business opportunity" postings, franchise recruitment, affiliate marketing recruitment, and any listing whose primary purpose is to recruit the Candidate into a sales downline rather than to fill a defined role.

(e) Is unpaid, offers unpaid "trial periods," or is structured as commission-only with no base compensation. Commission-heavy compensation structures are permitted, but any listing with variable or commission-based compensation must clearly disclose the guaranteed base salary, retainer, or minimum compensation in the job listing itself. Listings that attempt to obscure, omit, or misrepresent base compensation are prohibited.

(f) Contains false, misleading, or materially inaccurate information about the role, the Employer, the compensation, the working conditions, or the nature of the work.

(g) Constitutes spam, is duplicated across multiple listings, or is posted by a fake, impersonated, or unverified Employer account.

(h) Is used to harass, intimidate, or retaliate against any Candidate or third party.

Violation of this Section 6.6 may result in immediate removal of the listing, suspension or termination of the Employer's account, forfeiture of subscription fees, and permanent banning from the Platform, at HireSA's sole discretion and without prior notice.

7. Fees, Subscriptions, and Payments

7.1 Employer Subscriptions

Access to Employer features on the Platform requires a paid subscription. Current pricing is displayed on the Platform and may be updated from time to time. Continued use of the Platform after a pricing change constitutes acceptance of the new pricing.

7.2 Billing

Subscriptions are billed on a recurring basis (monthly or annually, depending on the plan selected). By subscribing, you authorize HireSA to charge your designated payment method on a recurring basis until you cancel. All payments are processed by a third-party payment provider and are subject to that provider's terms.

7.3 Refunds

HireSA offers a satisfaction guarantee: if you are not satisfied with your subscription, you may request a refund within 30 days of your first payment by emailing support@hiresa.com. Refunds are reviewed on a case-by-case basis and are limited to the most recent billing period. Only one refund may be issued per account or company. Subscription fees older than 30 days, and fees for any prior billing periods, are non-refundable.

7.4 Taxes

You are responsible for all applicable taxes, duties, or levies associated with your use of the Platform. HireSA will charge applicable taxes where required by law.

8. Intellectual Property

8.1 HireSA Content

All content on the Platform that is not user-submitted — including the HireSA name and logo, platform design, software, text, and graphics — is owned by or licensed to HireSA and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any HireSA content without our prior written permission.

8.2 Trademark

"HireSA" is a trademark of HireSA LLC. Nothing in these Terms grants you any right to use our trademarks, trade names, or logos.

8.3 User Content

You retain ownership of content you submit to the Platform. By submitting content, you grant HireSA the limited license described in Section 5.2. You represent and warrant that you own or have the necessary rights to submit all content you provide, and that such content does not infringe any third-party rights.

9. Prohibited Conduct

You agree not to use the Platform to:

  • Violate any applicable law or regulation
  • Post false, misleading, defamatory, or fraudulent content
  • Impersonate any person or entity
  • Collect or harvest personal data from other users without consent
  • Transmit spam, unsolicited messages, or automated data collection scripts
  • Interfere with or disrupt the Platform's operation or servers
  • Attempt to gain unauthorized access to any part of the Platform or other users' accounts
  • Use the Platform to compete with HireSA or to build a competing product or service
  • Engage in any conduct that could damage HireSA's reputation or business relationships

10. Disclaimers

10.1 Platform Provided "As Is"

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, HireSA disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 No Guarantee of Results

HireSA does not guarantee that:

  • Employers will find suitable Candidates
  • Candidates will receive job offers or be hired
  • Any Candidate's profile information is accurate or verified
  • The Platform will be available at all times or free from errors

10.3 No Employment Guarantee

HireSA makes no representation or warranty regarding the suitability, reliability, character, or conduct of any Candidate or Employer on the Platform. Any reliance you place on information provided by other users is at your own risk.

10.4 Content Moderation

HireSA reserves the right, at its sole discretion and without prior notice, to review, monitor, edit, refuse, restrict the visibility of, or remove any content on the Platform, including but not limited to Candidate profiles, job listings, messages, uploaded documents, reviews, and any other user-submitted material.

HireSA may exercise this right for any reason, including but not limited to:

(a) Content that violates these Terms, including Sections 5.4, 6.5, 6.6, or 9;

(b) Content that HireSA reasonably believes is false, misleading, fraudulent, offensive, discriminatory, infringing, or unlawful;

(c) Content that is the subject of a complaint or dispute from another user or third party;

(d) Content that contains errors, typos, or technical issues affecting Platform quality;

(e) Content that HireSA determines, in its sole discretion, is inconsistent with the purpose, quality standards, or reputation of the Platform; or

(f) Any other reason HireSA deems appropriate.

The exercise of this right does not require termination of the associated user account, and HireSA's decision to remove or edit content does not waive its right to subsequently suspend or terminate an account under Section 14. HireSA is not obligated to monitor Platform content, and its failure to remove or edit any particular content does not constitute an endorsement of that content or a waiver of its rights under this Section.

Decisions regarding content moderation are made at HireSA's sole discretion and are not subject to appeal, though users may contact support@hiresa.com to raise concerns.

11. Limitation of Liability

To the fullest extent permitted by applicable law, HireSA and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to:

  • A hire that does not work out as expected
  • A Candidate who misrepresents their qualifications
  • An Employer who fails to follow through on a commitment
  • Any employment dispute, tax liability, or compliance issue arising from a hire made through the Platform
  • Loss of data, revenue, or business opportunity

In no event shall HireSA's total aggregate liability to you exceed the greater of (a) the total fees paid by you to HireSA in the three months preceding the claim, or (b) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless HireSA LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Platform in violation of these Terms
  • Your breach of any representation or warranty made herein
  • Any employment, contractor, tax, or compliance dispute arising from a hire made through the Platform
  • Any content you submit to the Platform that infringes a third party's rights

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

13.2 Informal Resolution

Before initiating any formal dispute, you agree to contact us at legal@hiresa.com and attempt to resolve the dispute informally for at least 30 days.

13.3 Arbitration

Any dispute not resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Tampa, Florida. The arbitrator's decision shall be final and binding.

13.4 Class Action Waiver

You agree to resolve disputes with HireSA on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration against HireSA.

13.5 International Users

If you access the Platform from outside the United States, you do so at your own risk and are responsible for compliance with local laws. Nothing in these Terms limits your rights under applicable mandatory consumer protection laws in your jurisdiction that cannot be waived by contract.

14. Termination

14.1 By You

You may close your account at any time through your account settings or by contacting support@hiresa.com. Cancellation of a paid subscription does not entitle you to a refund of any fees already paid.

14.2 By HireSA

We reserve the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms, harms other users, or is otherwise inappropriate or unlawful.

14.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. Sections 8, 10, 11, 12, and 13 of these Terms survive termination.

15. Modifications to the Platform and Terms

We reserve the right to modify or discontinue any part of the Platform at any time without liability. We may update these Terms from time to time. When we make material changes, we will update the effective date above and notify registered users by email or in-platform notice. Continued use of the Platform after any update constitutes acceptance of the revised Terms.

16. General Provisions

  • Entire Agreement — These Terms and the Privacy Policy constitute the entire agreement between you and HireSA regarding the Platform and supersede all prior agreements.
  • Severability — If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force.
  • No Waiver — Our failure to enforce any right or provision does not constitute a waiver of that right.
  • Assignment — You may not assign your rights under these Terms without our prior written consent. We may assign our rights freely.
  • Force Majeure — HireSA is not liable for delays or failures resulting from causes beyond our reasonable control.

17. Contact

HireSA LLC
Tampa, Florida, United States
support@hiresa.com | legal@hiresa.com
staging.hiresa.com

By using HireSA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.